On Friday morning Jaime and I caught a train from Brussels to Bruges. As we desperately read signs and had to have a janitor point out which platform our train would be coming on I was comforted in knowing that there is not something wrong...

I once read an article about the business behind Trader Joe's. Basically they were able to deliver a high quality customer experience by limiting the amount of products they sold. Unlike a regular grocery store that might offer 20 different types of spaghetti, they offer...